Frequently Asked Questions
Everything you need to know about your Pit Viper Australia gear and orders.
How long does shipping take within Australia?
We offer standard and express shipping options across Australia. Standard shipping typically takes 3-7 business days, while Express Post usually arrives within 1-3 business days depending on your location.
Are Pit Viper sunglasses impact resistant?
Yes, our sunglasses are built to withstand high-intensity sports. Most models feature 2.2mm polycarbonate lenses that meet ANSI Z87+ safety standards for impact protection, ensuring your eyes stay safe during any activity.
What is your return policy for Australian customers?
We offer a 30-day return policy for items in original, unworn condition with all packaging included. If your gear doesn't fit or you've changed your mind, you can initiate a return through our online portal.
Do Pit Vipers offer 100% UV protection?
Absolutely. All Pit Viper sunglasses provide 100% UVA and UVB protection to keep your eyes shielded from the harsh Australian sun, whether you are on the water, the slopes, or the track.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options including Afterpay and Klarna, so you can gear up now and pay later.
How do I know if a specific model will fit my face?
Pit Vipers are designed with 'Turbo Adjustment' features, including adjustable temple length and tilt. Check the 'Size Guide' on each product page to see measurements for our Single Wide, Double Wide, and XS models.